What's New

New Games

New games have dropped on the “Create” section: Crossword, Hangman, and Connect 4! Play with friends or against a computer 🎮

Care Tasks

Kibu is extending its person-centered documentation into Care Tasks, a system that aims to combine every record, whether scheduled or ad-hoc, that reasonably falls outside of a daily Service Record.

Care Tasks combine Kibu’s existing eMAR, Quick Forms, and a new input method: Scheduled Quick Forms. This is all part of our vision to allow any scheduled or ad-hoc data point to be easily recorded in Kibu while maintaining an intuitive staff input experience. All four of the buckets would qualify as a Care Task in Kibu:

Care Tasks can be recorded by Staff via “Care Tasks” on the left sidebar, a member’s “Care Tasks” tab, or a group’s “Care Tasks” tab. The latter two can be used for back office analytics.

On a member's profile, Care Tasks displays a monthly view where coordinators can see every scheduled item at a glance, filter between eMAR and Quick Forms, and export or print records. Here is also the to “+ Add” a scheduled Quick Form or Medication to track for that member.

On the group page, Care Tasks provides a daily operational view. Staff select a date and see all members' tasks organized by time buckets (e.g., 8:00 AM, 12:00 PM), making med passes and quick form rounds easy to work through. PRN medications are available in a dedicated area:

Talk to your Customer Success rep today about Care Tasks and the best way to set them up for your org.

Service Records Upgrade

Service Records have been completely rebuilt with a new design focused on clarity and speed.

The new drawer uses a card-based layout — attendance, time tracking, notes, and documentation each have their own section. The timeline panel can be toggled independently, and documentation fields now auto-save as you type. The Magic Pen AI assistant has been rebuilt with a new algorithm, preview, and review flow, so staff can review AI-generated content before it's saved.

The service records table has also been updated with a new layout- optimizing for different screens and speed.

Staff Training Records

Organizations can now define training records and track staff compliance directly in Kibu.

Admins create training records in Settings, assign them to staff, and monitor completion from a new Mission Control dashboard that can be viewed by training or by staff member. Bulk actions make it easy to mark trainings complete, assign staff, or flag records as outdated.

Training Records also support compliance enforcement — organizations can configure trainings to block actions like signing service records or administering medications until the required training is complete. Staff see their assigned trainings on a dedicated review page.

Digital Signatures on Forms

Forms now support digital signatures with a full audit trail.

When signatures are enabled on a Form, staff can sign forms directly in Kibu. Signed Forms automatically lock and mark as complete. If a signed form is later edited, all signatures are invalidated and the form reverts to in-progress, ensuring the signature always reflects the current data. Forms without signatures enabled can be manually marked as complete.

All the Small Things

• Added Hangman, Connect 4, and Heads Up as new activities in the “Create” hub

• Added a global Acknowledgements Mission Control view for tracking all life plan acknowledgements across the organization

• Improved the File Manager with easier navigation and virtual folders that show all of a member's files in one place (fact sheets, appointments, quick notes, etc.)

• Added support to rotate and crop profile pictures when uploading

• Added support to reactivate a deactivated member

• New organizations now get a default group created automatically

• Changed default payment option to monthly billing

• Improved the #livestream-join-log to notify when an instructor joins the studio

• Updated emergency contacts to include address, payee toggle, and an "other" text box for relationship type

• Added graphs to Quick Form data for visualizing submissions over time

• Dependency updates addressed for OneLeet compliance

Bug Fixes

• Fixed member medications filter showing "inactive" medications when inactive was not selected

• Updated service record cards on feeds to hide attendance and time tracking based on group settings

• Updated life plan goals so any admin can read options from the options library

• Fixed behavior of "Require Note to Sign" by computing missing required fields when a service record note is created

• Fixed life plan status filter for "All" redirecting correctly

Quick Forms

Behaviors, seizures, blood pressure, bowel movements, menses, meal entries… how do you track the things that happen outside of daily documentation? Kibu is happy to announce Quick Forms, a new way to capture ad-hoc or event-based information that is not directly tied to ISP goals or end-of-day notes. Quick Forms are designed for observations and incidents that may or may not occur each day, giving staff a lightweight, structured place to log important details the moment they happen.

Some softwares force you into their forms. But with Quick Forms, each organization defines their own forms so the structure of the data reflects real-world workflows. Once created, these forms become available directly on a member’s profile through the + Quick Form button on both web and mobile. Submissions are stored in tables, making it easy to review entries over time, download records, and analyze trends.

More features, like email notifications on submissions, will be coming shortly to Quick Forms.

Talk to your Customer Success Rep today about adding your first Quick Form!

All the Small Things

• Added option to delete a medication from the member medication page

• Enabled auto-focus upon opening a Quick Note

• Added support for org-level fact sheets instead of just state fact sheets

• Extended date selector range for Life Plan goal start and completion dates

Bug Fixes

• Fixed paragraph question bug triggering unwanted auto-save in service records

• Fixed chat history being lost when toggling sidebar in live classes

• Fixed copying Life Plan goals not including task descriptions

• Fixed pagination resetting when removing group members or admins

• Fixed text wrapping issues in diagnosis dropdowns and Story Generator prompts

• Fixed column visibility toggle not syncing in data tables

Major Mobile Updates

Real DSPs work on their feet, so this release includes a major mobile upgrade designed to better support how staff actually work. The improvements focus on two core areas: Service Records and eMAR.

The mobile app now follows a group-first workflow. Staff begin by selecting a group, then can quickly switch between Service Records and eMAR. This mirrors how staff think about their day and reduces time spent searching for the right context.

Service Records have been fully redesigned on mobile. The new layout is built for clarity, supporting multi-staff notes (more below), easier time tracking, and faster navigation to past dates.

eMAR has also been redesigned to live within each group instead of a single global list. Staff can quickly see which medications are due now within the last and next hour, which are upcoming, and which were missed in the last 24 hours. The medication administration flow now closely matches the web app experience. For a full walkthrough of these changes, see the video from Kibu’s Head of Product, Ben Langley.

The Kibu Mobile App is available for both iOS and Android.

Multi-Staff Notes

Previously, only one staff member could be assigned to a member within a group. This created limitations for programs with shifts, rotating staff, or compliance requirements that require each staff member to document independently.

This release introduces Multi-Staff Notes, which allows multiple staff members to be assigned and document separately.

• Each group now has an Enable multiple staff notes setting

• When enabled, multiple staff can be selected for a member using the plus (+) button in the Assigned Staff column

• Each staff member records and manages their own notes independently

If this feature sounds relevant for your organization, contact your Customer Success Manager to review setup options and permissions.

Life Plan Acknowledgements

Life Plan Acknowledgements give organizations a clear way to ensure staff review updated or expired Life Plans before moving forward with documentation. The feature is designed to support compliance without interrupting day-to-day workflows more than necessary.

Acknowledgement are configured by admins from the Global Settings page. Admins can choose to show staff a reminder or require an acknowledgement before a Service Record can be signed. Acknowledgements can automatically be re-required after a set number of days, and email notifications can be sent when an acknowledgement becomes outdated or manually requested.

Each member profile includes a full acknowledgement log that shows which staff members have reviewed and acknowledged the Life Plan and when. This provides a clear audit trail and makes it easy for organizations to track compliance over time:

If this feature is of interest, reach out to your Customer Success Manager to learn more about configuration options and availability.

Pharmacy Integrations

To make eMAR more robust for larger organizations, we introduced pharmacy integrations. Instead of staff manually entering scheduled medications and PRNs, prescriptions are automatically added through the integration and reviewed before becoming available for administration.

This release includes the foundational infrastructure needed to support direct pharmacy connections, with our first partner being NeighborhoodRX and the system designed to support many more pharmacies in the future.

All the Small Things

• Performance improvements when adding users

• Improved group behavior and permissions handling

• Removed default groups

• Updated Groups tab layout on user profile pages

• Organization settings tables now show group count per user

• Added the ability to export all Life Plan Goal data via Excel on the Life Plan’s “Explore” page

Bug Fixes

• Fixed error for admins not assigned to any groups

• Prevented creation of duplicate or out-of-scope groups

• Fixed LPG acknowledgements being incorrectly marked outdated

• Various mobile layout and navigation issues

• Multiple small fixes across service records, groups, and permissions