January 15th, 2026
Major Mobile Updates
Real DSPs work on their feet, so this release includes a major mobile upgrade designed to better support how staff actually work. The improvements focus on two core areas: Service Records and eMAR.
The mobile app now follows a group-first workflow. Staff begin by selecting a group, then can quickly switch between Service Records and eMAR. This mirrors how staff think about their day and reduces time spent searching for the right context.
Service Records have been fully redesigned on mobile. The new layout is built for clarity, supporting multi-staff notes (more below), easier time tracking, and faster navigation to past dates.
eMAR has also been redesigned to live within each group instead of a single global list. Staff can quickly see which medications are due now within the last and next hour, which are upcoming, and which were missed in the last 24 hours. The medication administration flow now closely matches the web app experience. For a full walkthrough of these changes, see the video from Kibu’s Head of Product, Ben Langley.
The Kibu Mobile App is available for both iOS and Android.
Note: These changes require the latest mobile app version. Users on older versions will be prompted to update before continuing.
Multi-Staff Notes
Previously, only one staff member could be assigned to a member within a group. This created limitations for programs with shifts, rotating staff, or compliance requirements that require each staff member to document independently.
This release introduces Multi-Staff Notes, which allows multiple staff members to be assigned and document separately.
Each group now has an Enable multiple staff notes setting
When enabled, multiple staff can be selected for a member using the plus (+) button in the Assigned Staff column
Each staff member records and manages their own notes independently
If this feature sounds relevant for your organization, contact your Customer Success Manager to review setup options and permissions.
Life Plan Acknowledgements
Life Plan Acknowledgements give organizations a clear way to ensure staff review updated or expired Life Plans before moving forward with documentation. The feature is designed to support compliance without interrupting day-to-day workflows more than necessary.
Acknowledgement are configured by admins from the Global Settings page. Admins can choose to show staff a reminder or require an acknowledgement before a Service Record can be signed. Acknowledgements can automatically be re-required after a set number of days, and email notifications can be sent when an acknowledgement becomes outdated or manually requested.
Each member profile includes a full acknowledgement log that shows which staff members have reviewed and acknowledged the Life Plan and when. This provides a clear audit trail and makes it easy for organizations to track compliance over time:
If this feature is of interest, reach out to your Customer Success Manager to learn more about configuration options and availability.
Pharmacy Integrations
To make eMAR more robust for larger organizations, we introduced pharmacy integrations. Instead of staff manually entering scheduled medications and PRNs, prescriptions are automatically added through the integration and reviewed before becoming available for administration.
This release includes the foundational infrastructure needed to support direct pharmacy connections, with our first partner being NeighborhoodRX and the system designed to support many more pharmacies in the future.
All the Small Things
Performance improvements when adding users
Improved group behavior and permissions handling
Removed default groups
Updated Groups tab layout on user profile pages
Organization settings tables now show group count per user
Added the ability to export all Life Plan Goal data via Excel on the Life Plan’s “Explore” page
Bug Fixes
Fixed error for admins not assigned to any groups
Prevented creation of duplicate or out-of-scope groups
Fixed LPG acknowledgements being incorrectly marked outdated
Various mobile layout and navigation issues
Multiple small fixes across service records, groups, and permissions
December 31st, 2025
Life Plan Goal Acknowledgements
We introduced a new organization-level setting that allows teams to track and enforce acknowledgements of a member’s Life Plan Goals. When enabled, organizations can decide whether acknowledgements are optional, shown as reminders on Service Records, or required before a Service Record can be signed.
This release also adds controls for re-acknowledgement. Teams can require staff to re-acknowledge when a Life Plan changes or after a configurable number of days, ensuring acknowledgements stay current over time. Admins can view acknowledgement history, assign staff, and review the full Life Plan directly from the acknowledgement flow.
Talk to your Kibu Customer Success rep today to discuss setting about Life Plan Acknowledgements!
Handling Inactive Life Plan Goal Dates
We improved how Service Records handle Life Plan Goals that become inactive or complete. Previously, when a goal was marked inactive or complete, tasks could disappear from open Service Records even if the goal was active at the time the service occurred.
With this update, Tasks will continue to appear on Service Records for dates prior to when the goal was marked inactive or complete. This ensures staff can accurately document services that occurred while the goal was still active, even if the goal status has since changed.
All the Small Things
Added support for bulk uploading Admins and Staff
Split Admins & Staff and Members into separate tables in organization settings
Renamed “Pharmacy” to “Medications” in the member Medical tab dropdown
Added support for editing automatic stop time in group settings
Extended date selection defaults to support dates up to 90 years in the past
Updated preset calendar date ranges with a more condensed, nested layout
Updated outbound email domain from kibuhq.com to kibu.com
The Life Plan Goal Task Builder no longer has an “Edit” button- users with the right permissions are already in Edit mode.
Bug Fixes
Fixed left sidebar scrolling to the top when switching tabs on the group settings page
Fixed Manage Members not working correctly for organizations with unlimited member seats
December 10th, 2025
Welcome to the new Kibu Changelog! This complements our Newsletter by providing a clear, objective summary of product improvements. Each changelog is delivered by email and published on our site, accessible anytime through our chat widget.
Clara Report Enhancements
Clara now supports a wider range of data types for generating member reports, enabling richer summaries across profile information, daily notes, life plans, medical information, medication records, and forms.
We also added new export options, allowing users to download reports in PDF or Word formats, as well as saving directly to a member’s “Files” tab.
Life Plan Goal Explore and Reports
We introduced a fully redesigned experience for tracking and visualizing Life Plan goal progress. The new Explore view lets users click into any goal, filter data by date, and navigate insights with ease.
When a formal, shareable document is needed, users can generate a polished, printable report in one click and save it for future reference. This update makes goal reporting faster, clearer, and more actionable.
eMAR Administration Statuses
We expanded our medication administration statuses to give staff clearer, more accurate documentation options. The eMAR now includes dedicated icons for Held, Refused, and Absent, along with improved indicators for doses not administered or administered incorrectly. These updates help customers capture precise medication outcomes and strengthen compliance and reporting across their programs.
Customer Support Widget
Kibu has partnered with Featurebase to introduce a new support widget- offering live chat, Changelogs (like these), and links to our Resource Center. We’re excited to roll out more features with Featurebase, like roadmap and product updates, soon!
All the Small Things
Made cosmetic changes to our content page.
Our video cards now have no “Lesson Plan” banner, updated “Lesson Plan” button, and an icon to to add favorite or copy link
Minor improve to the live class component design
Minor improvements to the “Create with AI” pop-up
Downloading a Service Record in a PDF now opens in a new tab
Changed “Staff Assigned” to “Assigned Staff” in Service Record
Make default to play in classic mode instead of interactive mode
Updated eMAR so you can't add records when status is Not Required
Bug Fixes
Fixed error with inviting a new staff to "All Groups" by enabling "Select All" option
All time tracking events are now always in organization’s timezone. This prevents weird behavior when you are in a different timezone and input a time like "9am" and it immediately updates to show "8am”